Experience
Work History
Across AI automation, fintech operations, Web3 community, business development, and financial audit.
Hangzhou Maichi TechnologyCurrent
AI Product & Operations Analyst
2026.01 – Present
- Translated business needs into product requirements (PRDs and specs) for an AI-native matchmaking mini-program — covering user profile fields, activity tagging, CRM intake, and payment flows — defining acceptance criteria and coordinating delivery with the engineering team.
- Designed and automated an end-to-end AI content production pipeline (sourcing → scripting → publishing → analytics) using Claude Code and Codex, cutting the content cycle from one week to one day (~85% efficiency gain).
- Built monitoring dashboards and analyzed user growth, engagement, and conversion data to drive social media and WeChat Mini Program operations and process improvements across a 15+ person team.
Business AnalysisProcess AutomationData AnalyticsProduct Ops
KCEXCurrent
Community & Growth Operations Intern
CMC Top 30 CEX2024.08 – Present
- Supported user growth and operations for a crypto exchange's English-speaking communities (Telegram, Discord), tracking engagement, campaign participation, and user feedback to inform platform operations and activation — contributing to 30% community growth and a 20% lift in activity.
- Coordinated community campaigns and analyzed activation, retention, and conversion indicators to improve user communication, onboarding, and platform engagement.
- Collected user pain points and product feedback across community channels, summarizing insights to support operations and product improvement.
- Planned and hosted 10+ English AMA sessions and produced ~50% of the channel's content (platform updates, campaign announcements, and digital-asset education), improving user education and partner exposure.
- Coordinated moderator workflows and KOL partnership outreach while maintaining compliance-sensitive communication in a regulated digital-asset environment.
FinTech OperationsUser GrowthCampaign ConversionCompliance Awareness
Marketing & Business Development Intern
a16z Speedrun2024.07 – 2024.09
- Conducted market, competitor, and user research for an early-stage AI health product (SINE Daily Manifest), identifying growth channels, partnership opportunities, and positioning strategies to inform go-to-market decisions.
- Supported business development by mapping partners, running KOL outreach, and structuring cooperation plans, building a qualified pipeline for campaign and partnership execution.
- Set up the initial operations framework for the company's Web3 product (a Solana-based social game) — channel setup, user onboarding, and engagement activities — and analyzed early user feedback to support product iteration and campaign planning.
- Tracked and synthesized Web3 social-gaming trends and Solana ecosystem data into actionable insights for business and product development decisions.
Market ResearchBusiness DevelopmentData-Driven MarketingProduct Ops
Audit Intern
Top 100 CPA · Securities Qualified2023.12 – 2024.01
- Assisted in annual report audit engagements for listed companies, supporting audit planning, fieldwork execution, working paper preparation, and financial statement review.
- Conducted substantive testing on cash, accounts receivable, and revenue accounts by reconciling transaction records, checking supporting documents, and validating financial data accuracy.
- Reviewed business process documentation and audit evidence to identify data inconsistencies, documentation gaps, and potential control issues.
- Organised audit data and account movement analysis in Excel, supporting analytical review and audit decision-making.
- Built hands-on understanding of listed companies' business processes, internal controls, financial reporting workflows, and data validation procedures.
AuditFinancial ReportingInternal Controls
Education
Education
City University of Hong Kong
MSc Business Information Systems
2026.09 – Expected·Hong Kong
Zhejiang University of Finance and Economics
BBA Marketing
2022.09 – 2026.06·Hangzhou, China